I was really positively and pleasantly surprised when I found out what HMRC Digital’s mission statement was. Normally, I am not a fan of mission statements. They usually read like this: Our mission is focused on six core aspirations the company continually strives to achieve… Or some such drivel. Verbal gymnastics to make a company sound like everything to everyone - without being offensive to anyone - which then gets used to “align” people on mandated fun days.

This post peels back the covers on what it is like to work with a large digital platform. The platform in question is MDTP - Multichannel Digital Tax Platform, which supports a UK-based tax collection agency which is using a hyperscale cloud provider with a sideline in books. I’ve previously described what it is like to work in MDTP (Making Software. Quickly) during the Covid-19 responses that allowed the UK government to provide financial support for millions turning around projects in record time.